Specified Commercial Transactions Act Display
Name of the seller
Collant Inc.
Sales Manager Name
Masatoshi Hori
Seller address
1881 Nagama, Kaminakacho, Hashima City, Gifu Prefecture, 501-6311
Seller Contact
Phone number: 058-216-6505
Email address: info@alpharexjapan.com
Required fees other than the product price
・Bank transfer fees when purchasing by bank transfer.
・COD fees when purchasing with COD.
Application expiration date
In principle, the period will be 5 days after order confirmation (the automatic email confirmation is sent).
Defective Products
We take every precaution to ensure the quality of our products and the delivery method, but in the unlikely event that the product you receive is different from the one you ordered or is damaged, please contact us by phone or email within 10 days of receiving the product. We will replace the product.
*When the product arrives, please be sure to check the condition of the product (damage, scratches, etc.) and accessories before installation.
*Please be aware that we cannot accept any reports of damage or scratches after installation or use.
Sales volume
There are no particular specifications (depending on the product)
Delivery time
After receiving your order, we will ship it within 1-3 days.
For back-ordered items, we will inform you of the delivery date separately.
Payment Method
Credit card payment, bank transfer, cash on delivery *May not be available depending on the product.
Payment Deadline
- In the case of bank transfer, please transfer the amount to the account specified by our store within 7 days from the date of order. If more than 7 days have passed, your order will be canceled. Please place your order again. - In the case of cash on delivery, please pay the delivery person when the product is delivered.
Return deadline
Returns and exchanges of products will not be accepted except in the case of initial defects.
*When the product arrives, please be sure to check the condition of the product (damage, scratches, etc.) and accessories before installation.
*Please be aware that we cannot accept any reports of damage or scratches after installation or use.
Return Shipping Fee
In the event of initial defects or incorrectly shipped items, we will handle the matter by cash on delivery.